About NOSM Academics Research Communities

Chat Reference

Chat With Library Staff Directly!


You can also add us to your personal messenger account. See Our Chat Reference Addresses below.

Online Service Hours

Chat reference is available during our business hours. Click here for a listing of our hours. lists and we'll always be right there on your laptop or desktop to help you!

Sending Questions via Chat Reference

The library's chat reference service is designed to address quick questions pertaining to the library collection, library hours and borrowing policies, renewal of materials, and so on. Please use askthelibrary@nosm.ca for more extensive queries including reference questions.


Information About Privacy

Please note that all IM conversations are logged for internal statistical and quality-control purposes. The information is only retained within the library's web-based Instant Messenger service account. The library does not share this information, except in cases when it is required by law.



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